Email support@comatrix-collection.com with clear evidence. If the lender is powered by Comatrix, our compliance and support teams get alerted immediately. If it's a third-party lender, we escalate to them. Listings can be suspended if we find harmful or unethical practices.
Yes, the lenders we cooperated are licensed and regulated. They are all listed on FCCPC website. Depending on the type of institution they are, these lenders hold licences to operate as Fintechs, Money Lenders, Microfinance Banks, Finance Houses or Commercial banks.
We are authorized by loan companies to access their system to check your personal info and loan details for debt recovery purpose only. We will not share your personal info to third-party for commercial.
Our agent will contact you when you have defaulted loans with our entrusted companies. We will give you correct loan details and repayment info for loan repayment. We will also able to give you discount on overdue charges.